Sales Policy

1. Introduction

Our Sales Policy outlines the terms and conditions for purchasing products from Renozate Paints. By making a purchase, you agree to comply with these terms and our policies.

2. Product Information

We strive to provide accurate and detailed product information, including descriptions, specifications, and images. If you have any questions or need additional information, please contact our customer support.

3. Pricing and Payment

All product prices are listed in the local currency and are exclusive of applicable taxes. Payment for products must be made in full before the order is processed. We accept various payment methods, and details will be provided during the ordering process.

4. Order Processing and Confirmation

Once an order is placed, it will be processed and confirmed via email. The confirmation will include order details, payment information, and estimated delivery times. Please review the confirmation and notify us of any discrepancies.

5. Shipping and Delivery

We aim to process and ship orders promptly. Delivery times and charges will be provided during the ordering process. We are not responsible for delays caused by circumstances beyond our control, such as weather, customs, or carrier issues.

6. Returns and Refunds

Returns and refunds are subject to our Return Policy. Please review our policy for detailed information on eligibility, process, and conditions for returns and refunds.

7. Customer Support and Assistance

Our customer support team is available to assist you with any inquiries, concerns, or issues you may have. Feel free to contact us via email, phone, or through the provided contact form on our website.

8. Promotions and Discounts

From time to time, we may offer promotions or discounts on our products. The terms and conditions for these promotions will be clearly communicated during the promotional period.